KraftedKey is a brand that specializes in personalized jewelry, allowing customers to express their individuality through custom-made keychains, pendants, and accessories. Their mission is to craft high-quality, sentimental pieces that reflect personal stories, whether through engraved names, special dates, or meaningful symbols.

• Individuality – Celebrating unique styles through customization.

• Craftsmanship – Ensuring attention to detail in every handcrafted piece.

• Personal Connection – Creating jewelry that holds deep meaning.

• Customer Satisfaction – Providing a seamless and enjoyable customization experience.

Simply browse our collection, select your preferred design, customize it, and proceed to checkout.

• Select Your Design – Choose the item you love and customize it with names, initials, or special engravings.

• Add to Cart – Once customized, add the product to your cart.

• Proceed to Checkout – Enter your shipping details and payment information.

• Confirm Your Order – Review your selections and place your order.

Yes, we do! KraftedKey offers premium gift packaging to enhance the gifting experience. When selecting a product, you’ll find an add-on option for gift packaging, allowing you to present your personalized jewelry in an elegant and thoughtful way.

Yes, KraftedKey offers a 3-day return policy, ensuring a smooth process for eligible returns. Customers must provide video proof of the product within 72 hours from the delivery date or within 3 days whichever comes first.

Return & Exchange Guidelines:

If your item is damaged or incorrect, our team will validate the issue and arrange a free reverse pickup for hassle-free returns.

If the product was not damaged upon arrival or the correct item was delivered, we won’t be able to process the return.

NOTE: To ensure a smooth return experience, please record a video while unboxing your package. This helps us validate concerns quickly and arrange resolutions efficiently.

KraftedKey’s refund policy is designed to be as simple as the return process. If your order is delivered damaged or incorrect, you can request a refund by providing video proof and mentioning your refund request when reaching out to customer support.

Refund Process:

Submit Video Proof – Ensure you record a video while unboxing to validate any damage or incorrect items.

Request a Refund – Contact KraftedKey’s support team with your refund request.

Processing Time – Refund timelines vary depending on your bank’s processing speed.

Reverse Pickup Charges – In some cases, reverse pickup charges may apply.

For full details, you can check KraftedKey’s REFUND POLICY.

KraftedKey’s shipping charges are structured as follows

India Shipping Charges:

Orders below ₹499 – Shipping fee of ₹70

Orders above ₹499 – Free shipping

International Shipping Charges:

Charges vary based on destination country and city

Final shipping cost is confirmed at checkout

For more details, you can check KraftedKey’s SHIPPING POLICY.

KraftedKey prioritizes quality and craftsmanship, so for customized items, we can't guarantee an exact delivery date. Since each piece is specially crafted, we ensure that it reaches you or your loved one as soon as possible while maintaining our high standards.

Estimated Delivery Timeline:

Manufacturing: 0-4 days from the order date

Dispatch: 5-7 days from the order date

Delivery: Typically 8 to 12 days from the order date

We understand how important timely delivery is, and we strive to make the process smooth and efficient.

International Orders

International orders typically require additional processing and transit time. This is due to varying customs clearance procedures, country-specific logistics, and carrier-related timelines.

For detailed information on shipping estimates for international orders, please refer to our Shipping Policy, where we outline expected delivery windows and other relevant details.