At KraftedKey, we recognize that purchasing premium bespoke jewelry requires absolute trust. Our Secure Payment Policy is engineered to provide a seamless, transparent, and fortress-level checkout experience. We have implemented enterprise-grade security protocols to ensure that your financial data remains strictly confidential from the moment you initiate a transaction to the final delivery of your handcrafted piece.

1. Uncompromising Security Standards

We do not compromise on the security of your sensitive information. KraftedKey employs multiple layers of protection designed to safeguard your transactions:

• 256-Bit SSL Encryption: Every transaction processed on our platform is secured by advanced Secure Socket Layer (SSL) technology, ensuring that your personal and financial details cannot be intercepted during transit.
• PCI-DSS Compliance: Our entire checkout architecture is Payment Card Industry Data Security Standard (PCI-DSS) compliant. KraftedKey does not store, process, or view your raw credit card numbers or banking passwords on our internal servers.

2. Accepted Payment Ecosystem

We partner with industry-leading, tier-1 payment aggregators, including Razorpay, to offer a comprehensive, localized, and highly secure payment experience. We proudly accept:

• UPI & QR Payments: Instant, zero-friction payments via Google Pay, PhonePe, Paytm, and all major UPI applications.
• Credit & Debit Cards: All major networks including Visa, MasterCard, RuPay, and American Express.
• Wallets & Rewards: Seamless integration with leading digital wallets and premium reward ecosystems, including CRED Pay.
• Net Banking: Direct transfer capabilities supporting over 50+ major Indian banks.

3. Transparent Billing & Pricing

KraftedKey operates with absolute pricing transparency. The final total displayed at our secure checkout is exactly what will be deducted from your account. We guarantee:

• No Hidden Surcharges: Any applicable taxes (GST) and standard shipping fees are calculated upfront and clearly displayed before payment execution.
• Cash on Delivery (COD): For eligible items, a transparent ₹70 convenience fee is applied to cover courier logistics. Please review our complete COD Policy for detailed verification requirements.

4. Payment Failures & Automatic Refunds

We understand that network drops and banking timeouts occasionally happen. If a payment attempt fails but funds are debited from your account:

• The transaction will automatically be flagged by our gateway reconciliation system.
• The debited amount will be auto-refunded directly to your original payment source within 3 to 5 business days, depending on your bank's processing timelines.
• For successful transactions where a refund is subsequently approved by our quality assurance team, credits will be routed back to the original payment method or issued as a KraftedKey Wallet credit, as outlined in our Returns & Refunds Policy.

5. Financial Data Privacy

Your financial privacy is non-negotiable. KraftedKey does not sell, share, or monetize your payment behavioral data with third-party marketing agencies. All transactional data is heavily encrypted and utilized exclusively for the fulfillment of your order, fraud prevention, and legal compliance.

KraftedKey Billing & Support
contact@kraftedkey.com